Terms & Conditions
Check-in: 14:00-15:00 pm, Check-out: 12:00 pm ( Any late check-out after 12:30pm will be charged MYR20.00 per hour. NO REFUND, CANCELLATION or POSTPONE OF DATE is allowed for every confirm booking(s) or check-in(s). ). No charges for single child under 8 yrs. old sharing same room with parents without extra bed. Extra Guest Charges: MYR30.00 per Night / per child(8yrs old & below), MYR 50.00 per Night / per adult . As per hotel policy, room prepayment is required upon booking or check-in. No Extra Blanket/Mattress/Pillow are provided. Each room will have to pay RM50.00 deposit for Room Key and will be return upon check-out. Rooms with balcony are subjected with availability.
You are hereby agreed and acknowledged to this Booking Conditions when this booking was made. All reservations made through our website are subject to availability of the rooms and packages. Room with balcony are subjected to availability. Special request will depend on room availability, and cannot be guaranteed. We do however, to try our very best to accommodate you.
Once the online reservation has been completed, your payment through your credit card will be charged immediately and not upon arrival at the hotel. No amendment and cancellation is allowed once booking is confirmed and payment processed.Please print this mail for your future reference and checking in with; or just record the booking confirmation number and have it at hand for checking in.
We look forward to welcoming you to Iris House Hotel. Please do not hesitate to call us at 054911818 or email us firstname.lastname@example.org for further assistance.
Room rates published are exclude Tourism Tax rm10 per room per night which will commenced effectively 1st September 2017. Tourism Tax will be collected upon check-in and only applicable to all foreign guest.